Mission Statement
The top priority of University Books & More and Corner Convenience Store is to support the academic environment of the University of Wisconsin Oshkosh, and to provide quality service and merchandise while recognizing our customers’ diverse needs. We are University-owned retail establishments within the Division of Student Affairs.
VISION STATEMENT
We will achieve our mission by providing:
- A knowledgeable team of dedicated employees
- A respect for our diverse customers, whether in person, by phone, by mail or online
- A clean, safe and accessible establishment for all customers and employees
- A cost-effective business with high-quality merchandise at reasonable prices
- A positive working relationship with the University of Wisconsin Oshkosh and the Oshkosh Community
- A high regard for the diversity of students we serve and employ
We believe:
- By working together as a team, we affect our personal success, as well as that of University Books & More, Corner Convenience Store and the University of Wisconsin Oshkosh
- It is important to promote pride in the University of Wisconsin Oshkosh
- We value a diversity of people and cultures, and believe a diversity of ideas and values should be promoted and sustained, both in our stores and campus community
- By providing personal development tools for our staff, we ensure service of the highest quality
- Individual actions and attitudes impact the operation of both of our stores
- Each and every customer deserves a positive experience
- By delivering excellent customer service, we will build ongoing relationships and customer loyalty